Callstream offer live operator services for businesses that require ‘the human touch’.

Businesses prefer live operator services because of the degree of professionalism. Often callers will not leave a message on a standard answering machine. The client can have Time Dependent Routing. For example, after 6.30pm, the live operator will take messages. “Welcome to MY COMPANY, can I please take your message”. The greeting message can be anything the client requires. The message is then emailed and/or sent via sms.

The live Operator service can be used to take credit card payments for clients.

Various live operator packages are available from Callstream. Please contact us for more information.